Privacy Policy

Last updated: May 2026

Privacy Summary

We respect your privacy and are committed to protecting your personal information. Here’s a simple overview of how we handle your data:

  • We only collect what we need
    We collect personal information to provide your membership, verify eligibility, and deliver offers and services.
  • We use your information to support you
    This includes managing your account, processing transactions, and improving your experience.
  • We don’t sell your data
    We only share your information with trusted partners where necessary to deliver services.
  • You’re always in control
    You can update your details and opt out of marketing communications at any time.
  • We take security seriously
    We use safeguards to protect your information and respond appropriately to any incidents.

 

1. About APOD

APOD is operated by Everyday Savers Pty Ltd, trading as APOD. Everyday Savers Pty Ltd is a for-purpose organisation focused on supporting the financial wellbeing of Defence and First Responder communities.

In this Privacy Policy, “APOD”, “we”, “us” and “our” refer to Everyday Savers Pty Ltd and its related entities, but exclude APOD Community Ltd.

APOD supports current and former members of the Australian Defence Force and their families, and First Responders, including police, fire, emergency services and ambulance personnel, and their spouses or partners, by improving financial wellbeing through everyday savings, meaningful offers and community support.

APOD Community Ltd is a separate registered charity that delivers programs and initiatives supporting Defence and First Responder communities and may receive donations to support these programs and initiatives.

APOD Community Ltd operates independently of Everyday Savers Pty Ltd. Where services or programs are provided by APOD Community Ltd, seperate terms may apply.

Everyday Savers Pty Ltd is responsible for the operation of APOD and for handling personal information in accordance with this Privacy Policy.

2. What information we collect

We collect personal information that is reasonably necessary to provide our services.

Personal information

  • Name
  • Date of birth
  • Email address
  • Phone number
  • Address

 

Eligibility and verification information

  • Service-related information (e.g. Defence or First Responder status)
  • Identification documents (e.g. DVA card or similar)
  • Supporting documentation to verify eligibility

 

Account and transaction information

  • Membership status and subscription details
  • Purchase history (including gift cards and offers)
  • Payment confirmations (we do not store full payment card details)

 

Donations

If you make a donation to APOD Community Ltd, we may collect:

  • Donation amount
  • Payment confirmation
  • Information required to issue a receipt

 

Technical and usage information

  • Device information
  • IP address
  • Browser type
  • App and website usage data

 

Communications and preferences

  • Communication preferences
  • Engagement with emails and notifications

 

3. How we collect information

Directly from you

  • When you register or create an account
  • When you make a purchase or donation
  • When you participate in competitions, promotions or programs
  • When you contact us

 

Automatically

  • Through cookies and analytics tools
  • Through system logs and platform usage

 

From third parties

  • Verification providers
  • Payment processors
  • Partners who provide offers or services

 

4. Why we collect your information

We collect and use your personal information where it is reasonably necessary to provide our services, or where required or authorised by law.

We use your information to:

  • Provide and manage your APOD membership
  • Verify your eligibility
  • Deliver offers, discounts and services
  • Process purchases and fulfilment (including gift cards)
  • Facilitate donations to APOD Community Ltd
  • Provide access to employment or volunteering opportunities
  • Administer competitions and promotions
  • Communicate with you
  • Provide customer support
  • Improve our platform and services
  • Meet legal and regulatory obligations

If you do not provide certain information, we may not be able to provide some or all of our services.

5. How we use your information

We use your information in a way that is fair, lawful and consistent with this Privacy Policy.

This includes:

  • Managing your account and membership
  • Verifying eligibility
  • Facilitating transactions with third-party providers
  • Supporting fulfilment of purchases (including gift cards)
  • Processing donations and issuing receipts
  • Personalising your experience
  • Improving our services

 

6. Disclosure of your information

We may share your information with trusted third parties where necessary, including:

  • Payment processors
  • Technology and platform providers
  • Analytics and communication providers
  • Retail and offer partners (to fulfil transactions)
  • Gift card and fulfilment providers
  • Verification providers
  • Organisations offering employment or volunteering opportunities
  • APOD Community Ltd (where relevant to programs, services or donations)

 

We only disclose the minimum information required and do not sell your personal information.

We may also disclose information where required or authorised by law.

 

7. Overseas disclosure

Some service providers may be located outside Australia. We take reasonable steps to ensure that overseas recipients handle personal information in accordance with Australian privacy laws.

 

8. Direct marketing

We may send you communications about:

  • Offers and discounts
  • Member benefits
  • Updates and announcements

 

You can opt out at any time by:

  • Clicking “unsubscribe” in emails
  • Updating your preferences
  • Contacting us

 

9. Cookies and tracking

We use cookies and similar technologies to:

  • Understand usage of our platform
  • Improve performance and functionality
  • Deliver relevant content

You can manage cookies through your browser settings.

 

10. Data security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

 

11. Data retention

We retain personal information only for as long as necessary to:

  • Provide our services
  • Meet legal obligations
  • Resolve disputes

 

12. Access and correction

You may:

  • Request access to your personal information
  • Request correction of inaccurate information

 

We may require identity verification before processing your request.

We will respond to requests within a reasonable period.

 

13. Complaints

If you have a concern about how your information has been handled, please contact us.

We will:

  • Investigate your complaint
  • Respond within a reasonable timeframe

 

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).

 

14. Data breaches

If a data breach is likely to result in serious harm, we will:

  • Take steps to contain the breach
  • Notify affected individuals
  • Notify the OAIC as required

 

We will comply with applicable data breach notification obligations under Australian law.

 

15. Changes to this policy

We may update this Privacy Policy from time to time.

The latest version will always be available on our website.

 

16. Contact us

If you have any questions about this Privacy Policy, please contact us:

 

APOD
Email: customerservice@apod.com.au
Website: https://apod.com.au